This Cookie Policy explains how ProSoftHub Pty Ltd (ACN 667 080 622, ABN 19 667 080 622) (“ProSoftHub”, “we”, “us” or “our”) uses cookies and similar technologies on our website at https://prosofthub.com.au (the Website).
It should be read together with our Privacy Policy, which explains more broadly how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What are cookies?
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work, or work more efficiently, and to provide information to the site operator. Similar technologies — such as local storage, pixels and software development kits — perform comparable functions, and are covered by this Policy.
Cookies may be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain until they expire or you delete them. They may be set by us (first-party) or by a third party (third-party).
2. Types of cookies we use
We use cookies to:
- keep you signed in and maintain your session securely;
- remember your preferences, including your cookie choices;
- protect against fraud and support secure payment processing;
- understand how the Website is used so we can improve it; and
- where you consent, measure and support marketing activity.
3. Cookie categories and your choices
We group cookies into the categories below. You can accept or reject the optional categories at any time using the “Manage Preferences” option in our cookie banner. Essential cookies cannot be switched off because the Website cannot function properly without them.
| Category | Purpose | Status |
|---|---|---|
| Essential | Authentication, session management, security and payment processing. Required for the Website to operate. | Always active |
| Analytics | Google Analytics and similar tools that help us understand usage and improve the Website. Set only with your consent. | Optional |
| Marketing | Advertising and remarketing cookies used to measure and personalise marketing. Set only with your consent. | Optional |
4. Third-party cookies
Some cookies are set by third-party service providers. For example, analytics cookies may be set by Google, and payment or fraud-prevention cookies may be set by our payment processor. These third parties handle any information they collect under their own privacy and cookie policies. We encourage you to review those policies.
5. How to manage cookies
You can control cookies in several ways:
- On our Website — use the cookie banner (“Accept All”, “Reject All” or “Manage Preferences”) to set your choices for optional cookies.
- In your browser — most browsers let you view, block or delete cookies through their settings. See your browser’s help pages for instructions.
- Opt-out tools — you can opt out of Google Analytics using the browser add-on provided by Google.
Please note that if you block or delete essential cookies, parts of the Website — such as signing in or completing a payment — may not work correctly.
6. Your consent
When you first visit the Website, we ask for your consent to use optional (analytics and marketing) cookies. Essential cookies are used on the basis that they are strictly necessary to provide the Services you have requested. You can change or withdraw your consent at any time through the cookie banner, and your preference is remembered for future visits.
7. Changes to this Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal or operational reasons. The current version will always be available on the Website, with the “Last updated” date shown at the top.
8. Contact us
If you have any questions about our use of cookies, please contact our Privacy Officer:
ProSoftHub Pty Ltd — Privacy Officer
ACN 667 080 622 · ABN 19 667 080 622
| support@prosofthub.com.au | |
| Post | Unit 5, 12 Riverview Street, West Ryde NSW 2114, Australia |
| Website | https://prosofthub.com.au |